The following describes the ways we collect information from you, and the protections that apply to your information.

We collect personal information from you and from your transactions with us. We use information we collect to provide you certain products and services, and if needed to respond to your inquiries or requests for information. We occasionally collect data about you from financial entities to perform verification services and from commercial sources. We do this, for example, to prepopulate data fields in call centers to facilitate transactions, or to market products to consumers who have agreed to receive such messages.

Privacy Act Rights

We follow the privacy requirements of the Privacy Act, which protects your personal information that we maintain in what is called a system of records. A system of records is a file, database, or program from which personal information is retrieved by name or other personal identifier. In other words, the Privacy Act applies when we use your personal information to know who you are and to interact with you – such as when you provide information to request a product or service, register on technowood.com, or submit an inquiry or complaint. The Privacy Act provides comprehensive protections for your personal information. This includes how information is collected, used, disclosed, stored, and discarded.

When we collect and maintain personal information from you offline, a Privacy Act notice will be provided. The following is your Privacy Act notice for personal information collected online:

Privacy Act notice: Your information will be used to provide you requested products, services, or information. Collection is authorized by 39 USC 401, 403, & 404. Providing the information is voluntary, but if not provided, we may not process your transaction. We do not disclose your information to third parties without your consent, however, your information may be shared among our affiliated companies.

Information Collected from Emails and Online Forms

Many of our programs and websites allow you to send us an email. We will use the information you provide to respond to your inquiry, provide information, in which you have expressed an interest.

Remember that email may not necessarily be secure against interception. If your email communication is very sensitive, or includes information such as your bank account, charge card, or social security number, you should send it by mail unless the Web site indicates the particular site is secured.

Information Collected and Stored Automatically

We automatically collect certain information about your visit to technowood.com. We limit the data collected to meet specific business needs and to fully protect your privacy. We thus may know what path(s) you took on technowood.com, but we don’t know who you are. We do not use this information to identify you personally without your express consent.

We automatically collect and store the following information about your visit:

  • General log information—Internet domain (for example, "xcompany.com" or "yourschool.edu"); Internet Protocol (IP) address; operating system; the browser used to access our Web site; the date and time you access our site; and the pages that you visited. We use the information to help us make technowood.com more useful to visitors. We use it to learn about how locations on our site are being used, what information is of most and least interest, and to ensure technowood.com can interface with the types of technology our visitors use. We also use the information to tell us of any possible site performance problems.
  • Referral and statistical information where we have links or ad banners to or from technowood.com. Such data may include aggregate data such as the number of click-throughs that occurred. It may also include specific data, such as whether you are a repeat visitor; whether you visited a page with a banner on it or clicked on an ad banner and then used our site (for instance, to register or make a purchase); the value, date and time of any sale; and the identity of the site which you linked to or from technowood.com. We collect this information to know which links and banners are effective. For example, this allows us to determine which ads may be of most interest and to help us control how many times a specific ad is displayed.

Choice

We believe in permission-based marketing. We do not sell, rent, or otherwise provide your personal information to outside marketers. You will only receive marketing about products and services of Technowood or its partners, other than products and services you already receive or are registered for.

Hospitals, individuals and/or businesses may may opt-in or opt-out, when they register on technowood.com and create a customer profile. These preferences in the profile can be changed at any time. Please contact the privacy office at the addresses below with any questions about your preferences.

Security

In those instances where we secure your personal information in transit to us and upon receipt, we may use the industry standard encryption software, Secured Socket Layer (SSL). The URL in your browser will change to “HTTPS” instead of “HTTP” when this security feature is invoked. Your browser may also display a lock symbol on its bottom task bar line to indicate this secure transmission is in place.

For site security purposes and to ensure that this service remains available to all users, we employ software programs to monitor network traffic in order to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits other than those uses identified in this policy. Unauthorized modification or misuse of information stored in this system will be investigated and may result in criminal prosecution.

Service Providers

We enter into relationships with service providers in order to provide the highest quality product or service. Service providers may include an entity that provides assistance for the program, such as a call center; a provider of advertising services; or a partner for the program.

Access

If you have provided personal information to us, you may request to review the information that we have maintained. Please contact us at the addresses below. We will correct or delete any inaccurate information upon your request.

Inquiries

We would like to hear from you if you have any questions or complaints regarding our privacy policy or use of your information.

Please contact us at info@technowood.com, or mail us at:

Technowood America Corporation
3001 Red Hill Avenue, Building 2, Suite 203
Costa Mesa, CA  92626, U.S.A.

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