describes the ways we collect information from you, and the protections that
apply to your information.
We collect personal information from you and from
your transactions with us. We use information we collect to provide you certain
products and services, and if needed to respond to your inquiries or requests
for information. We occasionally collect data about you from financial entities
to perform verification services and from commercial sources. We do this, for
example, to prepopulate data fields in call centers to facilitate transactions,
or to market products to consumers who have agreed to receive such messages.
Privacy Act Rights
We follow the privacy requirements of the Privacy
Act, which protects your personal information that we maintain in what is called
a system of records. A system of records is a file, database, or program from
which personal information is retrieved by name or other personal identifier. In
other words, the Privacy Act applies when we use your personal information to
know who you are and to interact with you – such as when you provide
information to request a product or service, register on technowood.com, or
submit an inquiry or complaint. The Privacy Act provides comprehensive
protections for your personal information. This includes how information is
collected, used, disclosed, stored, and discarded.
When we collect and maintain personal information
from you offline, a Privacy Act notice will be provided. The following is your
Privacy Act notice for personal information collected online:
Privacy Act notice: Your information will be used
to provide you requested products, services, or information. Providing the information is
voluntary, but if not provided, we may not process your transaction. We do not
disclose your information to third parties without your consent, however, your
information may be shared among our affiliated companies.
Information Collected from Emails and
Many of our programs and websites allow you to
send us an email. We will use the information you provide to respond to your
inquiry, provide information, in which you have expressed an interest.
Remember that email may not necessarily be secure
against interception. If your email communication is very sensitive, or includes
information such as your bank account, charge card, or social security number,
you should send it by mail unless the Web site indicates the particular site is
Information Collected and Stored
We automatically collect certain information
about your visit to technowood.com. We limit the data collected to meet specific
business needs and to fully protect your privacy. We thus may know what path(s)
you took on technowood.com, but we don’t know who you are. We do not use this
information to identify you personally without your express consent.
We automatically collect and store the following
information about your visit:
- General log information—Internet domain (for
example, "xcompany.com" or "yourschool.edu"); Internet
Protocol (IP) address; operating system; the browser used to access our Web
site; the date and time you access our site; and the pages that you visited.
We use the information to help us make technowood.com more useful to
visitors. We use it to learn about how locations on our site are being used,
what information is of most and least interest, and to ensure technowood.com
can interface with the types of technology our visitors use. We also use the
information to tell us of any possible site performance problems.
- Referral and statistical information where we
have links or ad banners to or from technowood.com. Such data may include
aggregate data such as the number of click-throughs that occurred. It may
also include specific data, such as whether you are a repeat visitor;
whether you visited a page with a banner on it or clicked on an ad banner
and then used our site (for instance, to register or make a purchase); the
value, date and time of any sale; and the identity of the site which you
linked to or from technowood.com. We collect this information to know which
links and banners are effective. For example, this allows us to determine
which ads may be of most interest and to help us control how many times a
specific ad is displayed.
We believe in permission-based marketing. We do
not sell, rent, or otherwise provide your personal information to outside
marketers. You will only receive marketing about products and services of
Technowood or its partners, other than products and services you already receive
or are registered for.
Hospitals, individuals and/or businesses may may
opt-in or opt-out, when they register on technowood.com and create a customer
profile. These preferences in the profile can be changed at any time. Please
contact the privacy office at the addresses below with any questions about your
In those instances where we secure your personal
information in transit to us and upon receipt, we may use the industry standard
encryption software, Secured Socket Layer (SSL). The URL in your browser will
change to “HTTPS” instead of “HTTP” when this security feature is
invoked. Your browser may also display a lock symbol on its bottom task bar line
to indicate this secure transmission is in place.
For site security purposes and to ensure that
this service remains available to all users, we employ software programs to
monitor network traffic in order to identify unauthorized attempts to upload or
change information, or otherwise cause damage. Except for authorized law
enforcement investigations, no other attempts are made to identify individual
users or their usage habits other than those uses identified in this policy.
Unauthorized modification or misuse of information stored in this system will be
investigated and may result in criminal prosecution.
We enter into relationships with service
providers in order to provide the highest quality product or service. Service
providers may include an entity that provides assistance for the program, such
as a call center; a provider of advertising services; or a partner for the
If you have provided personal information to us,
you may request to review the information that we have maintained. Please
contact us at the addresses below. We will correct or delete any inaccurate
information upon your request.
We would like to hear from you if you have any
Please contact us at firstname.lastname@example.org,
or mail us at:
Technowood America Corporation
3001 Red Hill Avenue, Building 2, Suite 203
Costa Mesa, CA 92626, U.S.A.